For Laptop Repair Call us :- +91 9871649411 +91 8527118177
Post Warranty Support
Multibrand Service Center
M/s Apex Systems, Unit No. 1X-119, 1st Floor, ILD Trade Center, Sector-47,
Sohna Road, Near Subhash Chowk, Gurugram, Haryana, India-122001.
Timings- 10AM To 7PM ( Seven Days Working)
Phone :- 9654229501, 9654098378
Phone :- 0124-4043770, whatsapp-9899772714
Apex Systems, we understand that your laptop is essential to your daily life. To ensure transparency and speed, we utilize a sophisticated CRM-based "Work in Progress" (WIP) tracking system. This allows our centralized management team to monitor every stage of your repair in real-time.
Here is how our streamlined service flow works:
The Apex Systems Service Lifecycle
System Submission & Ticketing When you drop off your device at our Sector-12 Gurgaon facility, it is immediately entered into our CRM. You receive a unique service ticket number, which links your laptop to our centralized database for end-to-end tracking.
Expert Diagnosis Our certified technicians conduct a comprehensive multi-point inspection. We identify the root cause of the issue—whether it is hardware failure, software corruption, or component wear—and update the CRM with a detailed diagnostic report.
Client Approval & Transparency We never proceed without your consent. Once the diagnosis is complete, you are provided with a transparent cost estimate and a timeline for repair. Work only begins once you have digitally or verbally approved the quote within our system.
Repair & Quality Assurance During the "Work in Progress" stage, our centralized team ensures that genuine parts are allocated. After the repair, the laptop undergoes rigorous stress testing to ensure the original issue is fully resolved and no new problems exist.
Final Delivery & Feedback Once the system clears QA, you are notified for pickup or delivery. The CRM closes the loop by archiving your service history, making future support at any of our multibrand centers seamless.
Why Choose Our Sector-12 Centralized Team?
Multibrand Expertise: While we specialize in Dell systems, our technicians are trained across all major laptop brands.
Real-Time Monitoring: Our centralized management team oversees every ticket to prevent delays.
Location Convenience: Located in Mianwali Colony, Sector-12, Gurgaon, we are easily accessible for local professionals and residents.
Data Security: Our CRM system ensures your personal data and device history are handled with the highest level of confidentiality.
Post Warranty Support
Multibrand Service Center
M/s Apex Systems, Unit No. 1X-119, 1st Floor, ILD Trade Center, Sector-47,
Sohna Road, Near Subhash Chowk, Gurugram, Haryana, India-122001.
Timings- 10AM To 7PM ( Seven Days Working)
Phone :- 9654229501, 9654098378
Phone :- 0124-4043770, whatsapp-9899772714